FAQs

  • Yes, all of our classes and courses are fully remote in order to be accessible to students from around the world.

    However, we also offer hybrid and in-person training for organisations and institutions upon request.

  • Yes! Learn with a Native holds UK Accreditation from ASIC (Accreditation Service for International Schools, Colleges, and Universities).

     

    ASIC Accreditation is a leading, globally recognised quality standard in international education. Institutions undergo an impartial and independent external assessment process to confirm their provision meets rigorous internationally accepted standards, covering the whole spectrum of its administration, governance, and educational offering. Achieving ASIC Accreditation demonstrates to students and stakeholders that an institution is a high-quality education provider that delivers safe and rewarding educational experiences and is committed to continuous improvement throughout its operation.

    About ASIC: One of the largest international accreditation agencies operating in 70+ countries, ASIC is recognised in the UK by UKVI - UK Visas and Immigration (part of the Home Office of the UK Government), is ISO 9001:2015 (Quality Management Systems) Accredited and is a Full Member of The International Network for Quality Assurance Agencies in Higher Education (INQAAHE), a member of the BQF (British Quality Foundation), a member of the International Schools Association (ISA), and an institutional member of EDEN (European Distance and E-Learning Network)

    • A good internet connection

    • A laptop, computer, or smartphone

    • A built-in or attached camera for the device you’re using

    • A built-in or attached microphone for the device you’re using

  • For all group classes, they will take place on Zoom. For private classes our teachers are flexible & can use other applications such as Google Meet, Microsoft Teams, or We Chat.

  • No, you don’t need to set up your own Zoom account to join our classes. All the necessary details to access the Zoom session will be emailed to you before the class, so you can easily join with just a click.

  • At Learn with a Native, students create their own timetable based on their own personal preferences.

    Live online classes are scheduled throughout the day, every day. This means students can choose to study what they want when they want, subject to teacher availability.

  • A Progress Plan is a personalised tool to track your learning progress. Updated weekly with test scores and feedback, it highlights key areas like grammar and pronunciation, helping you identify strengths and areas for improvement. This ensures that your lessons are tailored to your needs. The Progress Plan also serves as a helpful resource for reviewing progress and preparing for exams or revisiting important topics.

  • Every month, students will have a 10-minute private tutorial with their teacher. During this session, your Progress Plan will be reviewed, and you'll have the opportunity to discuss any feedback or concerns. Together with your teacher, you'll set weekly targets to ensure you’re making the most of your classes and staying on track with your learning goals.

  • There will be a minimum of two and a maximum of five students in our group classes. This allows everyone plenty of opportunity to practise their speaking skills and creates a great environment for sharing ideas and working together.

  • How long you should study English online depends on your individual goals. If you're looking to improve specific skills like Business English or pass an exam, it might take a few months of consistent learning. For those aiming for fluency, we typically recommend 2-5 months, but it varies. For faster progress, we offer intensive courses. Remember, your effort, homework, and attendance play a big role in how quickly you’ll see results!

  • Yes, all students receive an official, accredited, certificate of completion upon finishing their course.

  • You can pay for your classes or course online using a credit or debit card, or via Google Pay, Apple Pay, PayPal, and Union Pay. We also accept payments through Wise and other payment apps, subject to suitability.

  • Absolutely! You can sign up with a friend or family member, and we offer referral discounts when you do.

  • In addition to personalised 1-to-1 monthly tutorials, you will have access to academic support via email and WhatsApp throughout your course.

    We also offer access to an online library and various other online resources.

  • We understand that sometimes things happen, and you may not be able to attend a class. If this is the case, please inform us at least 24 hours in advance, and we’ll do our best to reschedule your session, subject to availability. This applies to both private and group classes.

  • We value your feedback and want to create the best learning experience for all students. If you’re unhappy with any aspect of your class or course, please contact us, and we’ll make every effort to address your concerns and improve your experience.